At Blue Box Bins LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, rent our products, or interact with us online or by phone.
By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

We collect information that helps us fulfill and manage your orders, communicate with you, and improve your experience.
This includes:
Personal Information: Name, phone number, email address, billing and delivery address, and payment details when you place an order.
Account & Order Information: Rental dates, products ordered, and delivery/pickup information.
Device & Website Data: IP address, browser type, and basic usage analytics collected automatically to improve website performance.
Communication Preferences: Information you provide when signing up for texts, emails, or promotional offers.
We do not sell or rent your personal information to third parties.

2. How We Use Your Information

Your information is used to:
Process and fulfill your rental orders and payments.
Schedule and confirm deliveries and pickups.
Communicate updates, receipts, and service reminders.
Send occasional promotional messages (only if you opt in).
Improve our website, services, and customer experience.
We may also use aggregated, non-identifiable data for internal analytics and service improvements.

3. Text & Email Communications

By placing an order or creating an account, you consent to receive transactional texts and emails related to your order, including confirmations, reminders, and return notices. If you choose to opt in to marketing, you may also receive occasional promotional offers or updates from Blue Box Bins LLC.
You can unsubscribe from marketing emails at any time by clicking 'Unsubscribe' in any message.
You can reply STOP to text messages to opt out of SMS marketing.
Standard message and data rates may apply.

4. Payment and Data Security

We use secure, PCI-compliant payment processors to handle all transactions. Blue Box Bins LLC does not store your full credit card number on our servers. We take reasonable precautions to protect your information against loss, misuse, and unauthorized access through encryption, password protection, and limited data access.

5. Information Sharing

We may share limited information only with trusted third parties who help us operate our business, such as:
Payment processors and banking institutions
Delivery partners and logistics providers
CRM, scheduling, or marketing service platforms (used solely for Blue Box Bins operations)
These partners are required to protect your information and may not use it for any other purpose.

6. Cookies and Analytics

Our website may use cookies and basic analytics tools (such as Google Analytics) to understand how visitors use our site and to improve performance. Cookies do not collect personal information and can be disabled in your browser settings if you prefer.

7. Your Rights and Choices

You have the right to:
Access and update your personal information
Request deletion of your information (where legally applicable)
Opt out of promotional emails or texts at any time
Contact us to ask questions about how your data is used
To exercise these rights, please contact us using the details below.

8. Data Retention

We retain your information only as long as necessary to provide our services, meet legal obligations, and resolve any disputes. Once your rental is complete, payment information and identifying data are securely deleted after the required retention period.

9. Children’s Privacy

Our services are not directed toward children under 18. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with personal data, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised 'Last Updated' date. Continued use of our services means you accept the updated policy.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact us:

Blue Box Bins LLC
633 Enterprise Dr. Suite 150A

Edmond, OK 73013
📞 405-696-7115
📧 [email protected]
🌐 https://www.blueboxbins.com

Updated 10/2025